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Provider detail



Cross, Mary Ann, MD

Affiliated with Novant Health
4.91 out of 5 | 58 reviews
Pediatrics | Hospitalist
Novant Health Eastover Pediatrics
(704) 384-8800
Ratings
4.91
Likelihood of your recommending this care provider to others
4.95
Your confidence in this care provider
4.95
Friendliness/courtesy of the care provider
4.96
Explanations the care provider gave you about your problem or condition
4.93
Concern the care provider showed for your questions or worries
4.97
Care provider's efforts to include you in decisions about your treatment
4.97
Degree to which care provider talked with you using words you could understand
4.90
Amount of time the care provider spent with you
4.94
Information the care provider gave you about medications (if any)
4.95
Instructions the care provider gave you about follow-up care (if any)
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.


Comments
Patient Comments 17 reviews
March 04, 2020
Great experience!
-Patient in CHARLOTTE, NC

February 29, 2020
Everytime I feel like the provider was rushing things. I always leave with more questions on my mind that was unanswered because things were so rushed.
-Patient in CHARLOTTE, NC

February 21, 2020
Dr. Cross is such an incredible pediatrician. She is thorough, compassionate, and expresses genuine care for our children. On this specific occasion she called me after hours to notify me of test results and explain what the treatment plan for our son would be going forward. We are so very grateful to have her as our primary provider.
-Patient in CHARLOTTE, NC

February 19, 2020
I would recommend Dr. Cross to anyone! When she is with us in the exam room, we feel like her main priority. I couldn't ask for more in my daughter's care provider.
-Patient in CHARLOTTE, NC

February 12, 2020
I LOVE Dr Cross. She treats my girls like her own!
-Patient in CHARLOTTE, NC



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Practice locations
Novant Health Eastover Pediatrics
(704) 384-8800


Provider video


Education
Medical School:
Medical College of Georgia
(2007)

Internship:
University of North Carolina Hospitals 2008

Residency:
University of North Carolina Hospitals 2010

Board Certifications:
Pediatrics


Learn More
Gender: Female