Provider detail



Cross, Mary Knox, MD

Affiliated with Novant Health
5.00 out of 5 | 60 reviews
Pediatrics | Hospitalist
Novant Health Eastover Pediatrics
(704) 384-8800
Ratings
5.00
Likelihood of your recommending this care provider to others
4.98
Your confidence in this care provider
5.00
Friendliness/courtesy of the care provider
5.00
Explanations the care provider gave you about your problem or condition
4.98
Concern the care provider showed for your questions or worries
4.98
Care provider's efforts to include you in decisions about your treatment
5.00
Degree to which care provider talked with you using words you could understand
4.95
Amount of time the care provider spent with you
4.90
Information the care provider gave you about medications (if any)
4.98
Instructions the care provider gave you about follow-up care (if any)
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.


Comments
Patient Comments 9 reviews
July 21, 2018
We love Dr. Cross! She is thorough, kind and knowledgeable. She provides remarkable care and we are beyond grateful to have her as our pediatrician.
-Patient in CHARLOTTE, NC

April 30, 2018
dr cross goes above and beyond to make us all comfortable. she explains everything so well and in layman's terms. she is so practical, kind, helpful, and a great listener.
-Patient in CHARLOTTE, NC

April 09, 2018
This was my first interaction with Dr Crossand she was fantastic! my timid daughter loves her and even cracked a smile for her!
-Patient in CHARLOTTE, NC

March 26, 2018
Our kids love her, and I'm so thankful for a doctor who listens and gives helpful, practical advice for both treatment of illnesses and general well-being for my children.
-Patient in MT HOLLY, NC

February 12, 2018
My son had a thorough,informative, interactive (he loves to ask questions and try things out) appointment even with my youngest child in the room having an unexpected meltdown.
-Patient in CHARLOTTE, NC



Appointments
Our online request an appointment feature is for patients who would like to schedule a future appointment and is not intended for same day appointments. If you need an appointment today, please contact your physicians practice directly.

Your request will be sent to a Novant Health representative who will contact you to assist in scheduling an appointment.

Request An Appointment


Practice locations
Novant Health Eastover Pediatrics
(704) 384-8800


Provider video


Education
Medical School:
Medical College of Georgia 2007

Internship:
University of North Carolina Hospitals 2008

Residency:
University of North Carolina Hospitals 2010

Board Certifications:
Pediatrics


Learn More
Gender: Female